Doctor Skin Clinic Ltd
Privacy Policy • Effective Date: 01/01/2026
Doctor Skin Clinic Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and safeguard your personal information when you visit our website, book a consultation, or receive aesthetic treatment at our clinic locations.
Who we are
Doctor Skin Clinic Ltd
Registered in England & Wales
Registered Address: 211 High Road, Wembley, London, HA9 8ED
Email: info@dslclinic.com
Phone: 020 8900 9000
Doctor Skin Clinic Ltd is the Data Controller responsible for your personal data under UK GDPR.
The personal data we collect
We may collect, use, store, and transfer different kinds of personal data about you:
Identity Information
Includes full name, title, date of birth, gender, and language preference.
Contact Information
Includes email address, phone number, billing address, and residential address.
Medical & Health Information
Special category data including skin conditions, medical history, allergies, treatment consent forms, and clinical before/after photography.
Payment & Transaction Details
Includes payments processed via PCI-DSS compliant providers (Stripe, Klarna, Omni Finance) and order history.
Technical & Device Data
Includes IP address, browser type, location, device metrics, and website usage cookies.
Marketing & Preferences
Includes your preferences in receiving marketing from us and communication choices.
How we collect your data
- Direct Interactions: When you complete forms online, book a consultation, or contact us.
- Clinical Consultations: During in-person consultations with our qualified practitioners.
- Automated Technologies: As you interact with our website, we automatically collect technical usage data.
How we use your personal data
We use your personal data strictly for legitimate medical and business purposes:
- To assess treatment suitability and deliver clinical aesthetic services safely.
- To process your payments, manage orders, and issue booking confirmations.
- To send appointment reminders and post-treatment aftercare instructions.
- To comply with UK medical regulatory standards and legal obligations.
Lawful basis for processing
We process your personal data under the following lawful bases:
Data security & retention
We have put in place robust technical encryption (SSL 256-bit) and organizational security measures to prevent your personal data from being accidentally lost, altered, or accessed without authorization. Medical records are retained securely in compliance with UK clinical retention guidelines.
Your data protection rights
Under UK GDPR, you have the right to:
- • Request access to your personal data.
- • Request correction of inaccurate personal data.
- • Request erasure of your personal data ("right to be forgotten").
- • Object to or restrict processing of your data.
- • Request data portability.
Contact us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer:
Data Protection Officer — Doctor Skin Clinic Ltd
Email: privacy@dslclinic.com
Address: 211 High Road, Wembley, London, HA9 8ED
Phone: 020 8900 9000